Shipping & Return Policy
Enjoy FREE Shipping on orders of USD150+ (or equivalent international currency)
- US orders under USD 150 - 5-8 Business Days: USD 7
- US orders under USD 150 - 3-4 Business Days: USD 18
- AU orders under AUD 210 - 10-15 Business Days: AUD 17
- Canada orders under CAD 192 - 10-15 Business Days: CAD 13
- UK orders under GBP 111 - 10-15 Business Days: GBP 6
- Germany orders under EURO 134 - 10-15 Business Days: EURO 7
At Kalaia we offer a 30-day money back guarantee on all orders. If you are not satisfied with a product you may return it within 30 days of purchase for a full refund or to receive a substitute product.
Please contact us at firstname.lastname@example.org with the order number to initiate the refund process. Please allow 3 business days from the time Kalaia receives the returned products to process the refund to the original payment method or to process the shipment of the substitute order.
*Shipping costs are non-refundable.
**International orders must be returned to the USA.